At ACI Customer Experience Global Summit 2022, in Krakow, Poland, Dimitri Coll, Vice President of Airport Customer Experience at ACI World outlined how through integrating new technology and the human-factor, simultaneously, airport’s can create a ‘unique’ and ‘unstandardised’ passenger experience. WATCH NOW!
Discover how harnessing the air transport industry’s data assets can generate new revenue streams for airports.
The International Air Transport Association has developed industry standards which will bring the aim of having passengers arrive at airports ready-to-fly one step closer to reality.
RwandaAir positions Kigali as regional aviation hub The East African
Burundi ranks as second most visa-open in East Africa The East African
By Eric Lipp, Founder and Executive Director, Open Doors Organization From my personal perspective, the most important thing to come from the 2022 ACI Customer Experience Global Summit – held in Krakow, Poland this past […]
The post All on board for accessibility and inclusion in 2023 and beyond appeared first on ACI Insights.
IATA bemoans Africa's 1.9% passenger, cargo traffic despite over 1bn population New Telegraph Newspaper
By Ibrahim Ibrahim, Managing Director, Portland Design, and Author of Future Ready Retail Our mantra at Portland Design is “People and Places, not Buildings and Spaces.” This is important because it gives us a clear […]
The post Responding to the Rapidly Changing Retail Landscape and New Passenger Demands appeared first on ACI Insights.
