ACI Africa Secretariat reinforces its Team with Communications and Safety Experts
https://ww
Revisiting the need for standardisation in a contactless world
After speaking at the International Airport Online Summit, Kirk Goodlet, Director of Facilitation and Product Development at Winnipeg Airports Authority, argues that now, more than ever, is the time for the industry to return to standardisation and harmonisation.
All Govt. Airports In Nigeria Have Approach And Landing Aids – NAMA
The Nigerian Airspace Management Agency (NAMA) has affirmed that all Federal and State Government owned ...
The post All Govt. Airports In Nigeria Have Approach And Landing Aids – NAMA appeared first on Aviation and Allied Business Publications.
IATA Says Strong Passenger Demand Continues in June
The International Air Transport Association (IATA) said African airlines had a 103.6% rise in June ...
The post IATA Says Strong Passenger Demand Continues in June appeared first on Aviation and Allied Business Publications.
Small Steps to Success: Improving Passenger Experience with Complimentary Data Collection
By Dimitri Coll, Vice President, Airport Customer Experience and Tim Canada, VP, Business Solutions, Tatvam Passenger experience and why it matters A growing number of airport executives are alerted to the fact that measuring passenger […]
The post Small Steps to Success: Improving Passenger Experience with Complimentary Data Collection appeared first on ACI Insights.
African airlines caught in Ukraine turbulence
African airlines caught in Ukraine turbulence The East African
Nigerian airports: NCAA raises alarm over poor infrastructure, insecurity
Nigerian airports: NCAA raises alarm over poor infrastructure, insecurity Daily Post Nigeria
What Comes First: Customer or Employee Experience?
Can you imagine airports becoming the customer experience standard? What if leaders from other industries, companies like Amazon, Zappos, or Disney were looking at airports for best practices, and visiting airports to learn from the […]
The post What Comes First: Customer or Employee Experience? appeared first on ACI Insights.
The ‘Great Resignation’ and how it affects the aviation ecosystem
Thomas Romig, Vice President, Safety, Security, and Operations at ACI World, outlines the devastating effect the pandemic has had on aviation’s workforce and ways to tackle the issue.